1. When you arrive, check in at the front desk. Our lovely staff will collect your details and Medicare card.
2. Our optometrist will ask you some questions to find out why you are here today, what issues you are having with your vision, your medical and eye history, and family history of any eye diseases.
3. We will check your vision, how your eye muscles are working together and your refractive error (e.g. short-sighted, long-sighted or astigmatism).
4. We will check your eye health, which includes your eye pressure and examining your eyes under a slit lamp microscope.
5. We will take images of your eyes such as a retinal photo and/or OCT images (this scans through the layers of your optic nerve/retina/macula). This helps us to detect eye diseases such as glaucoma and macular degeneration early.
6. Sometimes you will be asked to do extra testing such as a visual field to check your peripheral vision or eye health check with pupil dilation where you will be required to have drops in your eyes. Your optometrist will advise you if extra tests are required.
7. Your optometrist will have a chat about all the findings, and recommendations will be made. A final spectacle prescription will be made which will take into account your history, lifestyle, and test findings to ensure what is prescribed is optimised to your needs.
8. Our friendly dispensing staff will then assist you in choosing the correct fitting frame and lenses to match what was prescribed.
9. We can provide follow up care and adjustments of your glasses and assist with any concerns following collection. We also have warranties for frames and lenses (please ask in practice).