Eyecare Plus is the clear winner in the most recent Canstar Blue ratings for optometry in Australia.
Eyecare Plus is the only optometry provider to be awarded five stars for overall patient satisfaction in the wide-ranging survey.
The independent optometrists also scored the maximum five stars for other sub-categories including service and advice, range of products available, customer service, accessibility of the store and after sale service – as well as an impressive four stars for value for money.
“This proves that patients really appreciate our personalised service and thorough approach to optometry,” said local Broadway Eyecare Plus optometrist Dr Soojin Nam. “As independent practitioners, we don’t have the big marketing budgets but we do have a big commitment to excellence, and it’s great to see that being acknowledged by the public,” she said.
This win for Eyecare Plus is a big win for independent optometry, as every other provider surveyed is part of a large corporation.
“This proves there is still strong demand for quality eyecare and that the public understand the importance of a thorough eye examination in preventative eye health,” said Soojin Nam.
For interview or more information, contact Optometrist Dr Soojin Nam on (02) 9211 6635
For more information about the Canstar survey, see the link below:
About Eyecare Plus
Eyecare Plus is a selected group of independently owned and clinically driven optometry practices across Australia. To be accredited, these practices have met stringent membership criteria to ensure that they provide professional eyecare plus quality optometric goods and excellence in service.
Eyecare Plus practices must be up to date with the latest techniques and instrumentation for vision examinations and offer all treatment options. They must also provide a wide range of quality optometric frames to suit all budgets and provide a warranty on all spectacle frames.
Eyecare Plus practices are also inspected on a regular basis to ensure that they maintain the highest standards of quality optometric care and service.
As members, Eyecare Plus practices share resources for staff education, as well as exclusive ranges of good value frames and high technology lenses. We are confident that this will then further improve the services that we provide.
Together, all optometrists in the independently owned Eyecare Plus practices across Australia, we offer the advantages of being part of a large optometric group, yet remain able to provide the personalised optometric service that our patients have come to expect.